Privacy Policy for Drop Rehearsal & Recording Studios

Responsible:

Kerem Uzgören, MBA
Gentzgasse 3, Top 1, 1180, Vienna

1. Introduction

Drop (Gentzgasse 3, Top 1, 1180, Vienna) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services or visit our website.

2. Data We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number.
  • Payment Information: Credit card details and billing address (processed securely).
  • Booking Details: Session times, equipment requests, and any additional preferences.
  • Website Usage Information: IP address, browser type, and browsing behavior collected via cookies (see our Cookie Policy)
  • Other Voluntarily Provided Information: Feedback, inquiries, or messages sent through our contact forms.

3. How We Use Your Data

We use your data for the following purposes:

  • To process bookings and payments.
  • To communicate booking confirmations or changes.
  • To personalize your experience and provide tailored recommendations.
  • To improve our website and services through analytics.
  • To comply with legal obligations.

4. Sharing Your Data

We do not sell or rent your data. We may share your data with:

  • Payment Processors: To handle transactions securely.
    • Our booking system is hosted and managed by Anny. For Anny’s privacy policy, please refer to section 9-Third Parties.
    • We use Stripe for our online payments. For Stripe’s privacy policy, please refer to section 9-Third Parties.
  • Service Providers: For hosting, analytics, or email delivery.
    • Our website is hosted by IONOS. For IONOS’ privacy policy, please refer to section 9-Third Parties.
  • Legal Authorities: If required to comply with Austrian law.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These include:

  • Essential Cookies: Required for website functionality.
  • Analytics Cookies: To understand site usage and improve our services.
  • Marketing Cookies: To display personalized promotions.

You can manage your cookie preferences via our Cookie Settings

6. Data Retention

We retain your data only as long as necessary for the purposes outlined above or as required by law.

7. Your Rights

As an EU resident, you have the following rights under the GDPR:

  • Access: Request a copy of your personal data.
  • Correction: Update or correct inaccurate data.
  • Deletion: Request deletion of your data ('right to be forgotten').
  • Restriction: Restrict processing of your data.
  • Objection: Object to processing for specific purposes (e.g., marketing).
  • Data Portability: Receive your data in a commonly used format.

To exercise these rights, contact us at [email protected].

8. Security of Your Data

We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

9. Third-Parties

Our website may contain links to third-party websites (e.g., Anny GmbH). We are not responsible for their privacy practices, by accepting Drop’s privacy policy, you automatically accept policies from our providers.

Stripe

The online payments provider for customers within the EU is Stripe Payments Europe, Ltd.,1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter 'Stripe').

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://stripe.com/de/privacy and https://stripe.com/de/guides/general-data-protection-regulation.

You can read details about this in Stripe's privacy policy at the following link: https://stripe.com/de/privacy.

Anny

The booking platform provider for customers within the EU is anny GmbH, Cäcilienstraße 30, 50667 Cologne (hereinafter 'Anny').

You can read details about this in Anny's privacy policy at the following link: https://anny.co/en/privacy

IONOS

Drop's website is hosted by IONOS SE, 56410 Montabaur (hereinafter 'IONOS').

You can read details about this in IONOS' privacy policy at the following link: https://www.ionos.de/terms-gtc/datenschutzerklaerung/

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: